about us

a business consultancy with a social heart

Miles Phillips Consulting is the result of two senior professional consultants joining forces in April 2017. We are driven by a desire to support a broad spectrum of socially minded businesses.

We are a business consultancy with a social heart, dedicated to improving the world we live in. We offer our clients an experienced, multi-disciplinary team of consultants that pride themselves on working in synergy to respond to our clients’ needs with creative and professional solutions.

Everything we do is underpinned by our authentic, honest, high quality approach and spirit of corporate responsibility.

Meet the directors

Marsha Miles – MInstF (Dip)

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Jane Phillips – MInstF, MBA

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The Miles Phillips Team


Senior Bid Writer

Gill Norton – MInstF

Gill has over 25 years’ experience gained within the NHS as a Physiotherapist. She joined the VCSE sector within a local Mind Association, delivering a Time to Change, Lottery Funded 3 year program which focused on the link between mental and physical health. She then held a Senior Level Operational Management role designing services and developing funding bids. Gill now works as a key member of Miles Phillips. She is a talented bid writer with a high rate of success. She continues to write bids but also provides coaching and support to the other bid writing consultants.

Finance Consultant

Andrew Glass – FCA MBA

Andrew is semi-retired after a senior finance career in industry and latterly 13 years in a senior finance role within a national charity. Andrew now looks to put his experience to good use helping small charities who need short term finance support. He enjoys working with such a variety of highly dedicated people.

Specialist Team

Specialist Associate: Social Enterprises and Investors

Richard Taylor MBA

Richard is a pragmatic and relational consultant with nearly twenty years experience of business advice and support. He has a broad skill set and wide sector experience initially with manufacturers and professional services and more recently in the VCSE sector.
His recent role as Social Investment Manager at Devon Community Foundation saw him provide tailored support to Social Enterprises and Charities to become more resilient, sustainable and investment ready. This included reviewing revenue / profit streams and exploring income diversification, to reduce dependency on grants and donations and develop profitable trading. In addition he was responsible for analysing and assessing VCSEs’ suitability to take on loan finance and supporting strategic development when required.
Richard uses a collaborative approach to develop, analyse and critique strategies, business plans, revenue streams, financial forecasts, social impact and governance. These core factors of a healthy, growing enterprise are essential for developing an organisation’s internal capacity and for demonstrating capability to social investors, grant makers and donors.

Specialist Consultant

Aimie Cole

Aimie has 15 years experience of working within the private, public and non-profit sectors delivering results for demanding and high profile leaders in their field. Her strong natural analytical skills complement a range of experience in research, policy development, project management, partnership building, strategy, communications, speech writing and editing. With a background in government and subsequent experience helping to deliver economic development in the Middle East. She is now working with a range of people and organisations that want to change things for the better.

Specialist Consultant

Nichola Brown

Nichola is a highly experienced information specialist and desk researcher and qualified to degree level (Level 6 – old NVQ 4) in Information, Advice and Guidance (IAG). Learning the value of information started back in 1996, when she became a Business Information Officer at Business Link (and qualified to NVQ 3 in Business Information and Support), researching and providing information for businesses. Since then, she has had countless other roles and responsibilities connected to information, such as becoming the head of the information and library team in her role at Connexions, providing and managing an adult IAG service and writing many guides and publications, including the Funding Guide to Workforce Development

Nichola has been working with or for charities for the past 14 years, and worked in business support for 8 years. Nichola’s last senior role was working as Head of Membership Development for a national youth charity. When working for the National Council for Voluntary Youth Services (NCVYS), Nichola produced highly regarded funding and news e-bulletins, policy papers, consultation documents and publications. Nichola is known for being meticulous, producing high quality work and giving attention to detail.

In 2009, she was nominated to represent the UK on a Japanese sponsored Young Leaders (from the voluntary sector) Programme. In 2015, she was awarded a RSA Fellowship in recognition of her commitment to young people.

Bid Writing Consultant & Trainer

Alison Baker

Alison joined Miles Phillips Consulting as an Associate Fundraiser in January 2019 and brings a diverse range of skills to our team.

Alison spent the vast majority of her career in Local Government managing large Sports and Leisure teams and outsourced contracts. For the last 5 years she has worked in a number of roles within the Public and VCSE Sector including Small Business Coach, Voluntary Sector Adviser, Grants Assessor and Training Co-ordinator.

Alison also works as a freelance Personal Development Coach and Trainer.

She lives in South Somerset with her naughty Jack Russell puppy and is a keen Gig Rower.

Business Planning Consultant

Frances Fawcett

Frances has experience from large global corporations, running a small business and working professionally and personally with the non-profit sector. She now works with a variety of organisations providing business and marketing planning, coaching and international trade advise.

Historically she has managed corporate community investment activities and built and run global philanthropy programmes. She volunteers locally and provides Leadership and Management Training regionally with The Scout Association. She writes on a variety of topics and builds and delivers training courses in-person and online.

She is a member of the Institute of Leadership and Management (MInstLM) and a Fellow of The Institute of Training and Occupational Learning (FITOL). Her working style is collaborative, calm, friendly and determined and she believes that in addition to extensive experience, the most important tools for successful business planning could be lots of coloured markers and a team game or two!

Bid Writing Officer

Jen Windsor

Jen is an inspirational and dedicated professional with over 17 years’ of experience of working within the Welfare to Work sector. Jen has significant experience of tendering to gain substantial funding from government departments and is well versed in the requirements of public sector bidding. She has the ability to convert data into readable and positive performance statements and spot the most effective way to present information to funders.  Her extensive experience of operations enables her to identify opportunities to streamline processes and develop bid winning delivery models which demonstrate innovation to reach desired outcomes. Jen is driven to help improve the lives of others, having designed models which have helped over 30000 people return to work, Jen wishes to use her experience to help charities and trusts to ensure their financial stability and assist those in the community to achieve their full potential.

Fundraising Team

Bid Writing Consultant

Kate Wilkin

Kate joined Miles Phillips in February 2019.  She has nearly ten years of experience within the VCSE sector, having worked for Citizens Advice under both project and core funding. During her time at the organisation she worked as a Debt Caseworker, negotiating with creditors and processing insolvency orders, and as a Welfare Benefit Caseworker, helping clients with physical and mental health disabilities through the appeals process up to and including representation at tribunal.  She also helped run the advice drop in and had input into successful funding bids.

Kate is skilled in research and submission writing, problem solving and working well under pressure.  She lives in Suffolk and has a keen interest in photography.